In case of a breakdown or mechanical issue, follow these steps to file a claim:
Report the Issue – Contact our HQ via WhatsApp. Provide your warranty details and a description of the problem.
Submit Required Documents – Send the following documents for verification:
Warranty certificate or policy number or vehicle number
Service records (must follow routine maintenance schedule)
Breakdown report quotation from any open concept workshop
Claim Assessment – Our team will review your claim within 1-3 working days and provide further instructions.
Approval & Repair Process – If approved, you can proceed with repairs at open concept workshop. We will cover costs up to your claim limit.