Our P-Hailing Package

Iz Guard Auto Centre offers Malaysia’s first P-Hailing Extended Warranty, protecting e-hailing riders from costly mechanical repairs. With coverage for engines, transmissions, ECUs, fuel systems, and batteries, our plans start at RM180. Enjoy peace of mind with nationwide open workshop access and hassle-free claims.

Package Info - P-Hailing Package

P-Hailing Extended Warranty Centre, the first pioneer in Malaysia, is an add-on coverage for private cars, protecting mechanical parts of motorcycle used for P-hailing services.

Choosing the right Extended Vehicle Protection Plan for your motorcycle can be difficult—but not with Iz Guard Auto. We match you with one of the highest levels of coverage in the industry at a price you can afford.

🔲 Covers Engine, ECU & Gearbox.

🔲 Affordable Plans and Free one time towing for 50kilometer.

🔲 Hassle-Free Claims Process.

🔲 Peace of Mind on Every Ride.

🔲 Available for All Motorcycle Types (100cc - 1000cc).

Pricing based on Engine Capacity (CC)

🔲 100cc - 250cc : RM180

🔲 251cc - 500cc : RM250

🔲 501cc - 750cc : RM350

🔲 751cc - 1,000cc : RM500

🔲 Normal Vehicles: Up to 40 years old, Unlimited Mileage.

🔲 Must Have Active Road Tax & Insurance.

🔲 VOC (Vehicle Ownership Certificate) which is a document that proves ownership of a vehicle. It's issued by the Road Transport Department (JPJ) of Malaysia.

🔲 1 Year + 5 Months.

Claim limit based on Engine Capacity (CC)

🔲 100cc - 250cc : RM500

🔲 251cc - 500cc : RM800

🔲 501cc - 750cc : RM1,200

🔲 751cc - 1,000cc : RM2,000

🔲 3 months from the date of registration.

🔲 30 days after the next claim.

Coverage of up to allowing for a maximum of TWO claims per year. This is valid for 12 months from the date of renewal or registration.

🔲 Must follow scheduled oil changes & maintenance via our warranty service app.

🔲 Workshop stamp upload is required for validation.

🔲 Failure to follow these terms will automatically void the coverage.

🔲 First-Party Insurance – RM200 Discount

Customers who remain claim-free for a full year are entitled to an RM200 discount on their next first-party car or motorcycle insurance renewal with us. Additionally, they will receive an RM50 discount on their extended warranty package renewal, reducing the cost from RM300 to RM250.
Example: If the standard first-party insurance premium is RM600, the customer will only need to pay RM400 upon renewal with us.

🔲 Third-Party Insurance – RM150 Discount

For customers with third-party insurance, maintaining a no-claims record for a year qualifies them for an RM150 discount on their next renewal. They will also enjoy an RM50 reduction on their extended warranty package, bringing the price down from RM300 to RM250.
Example: If the standard third-party insurance premium is RM400, the customer will only need to pay RM250 upon renewal with us.

If a repair exceeds the remaining balance, only the remaining claim limit will be covered.

Example:

🔲 Limit of claim only RM300 for each claim.

🔲 Repair cost = RM500.

🔲 RM300 will covered, customer only pays RM200 balance.

🔲 Repairs above RM500 require HQ approval before proceeding.

🔲 Mechanic submits a report (photos, diagnostic results) via WhatsApp.

🔲 Approval within 48 hours to avoid delays.

🔲 Claims are valid if repairs are done at open panel/concept workshops registered with SSM

🔲 Customers must upload service records to ensure compliance.

🔲 Customers must follow the scheduled maintenance and upload service stamps in the app.

🔲 Skipping maintenance will result in warranty being voided.

Why P-Hailing Riders Must Take This Plan?

Owning a motorcycle isn’t just about the thrill of the ride — it’s about responsibility, reliability, and long-term savings. This plan is a must-have for every motorcycle owner. Here’s why:

High Mileage & Heavy Usage

Owner riders and daily commuters put more strain on their bikes, increasing wear on the engine, ECU, and gearbox

Expensive Repairs Covered

Avoid costly breakdowns that can disrupt your work and daily life.

Minimize Downtime

Fast claim approvals help you get back on the road quickly.

Budget-Friendly Protection

A small yearly fee helps prevent unexpected major expenses.

Long-Term Bike Performance

Keep your motorcycle running smoothly for years.

What Does My Iz Auto Guard Centre Cover (Or Not Cover) for My Motorcycle?

What's covered?

Your motorcycle warranty will cover if the originally parts you not change any modification for a huge range of parts and the labour times involved to repair and this service is designed for the older or higher mileage vehicle.

What's not covered?

If modification have been made not follow the spec origin manufacture specification and do modification for racing part the coverage will not cover this part and warranty will be void automatically, the origin standard part must be at first time registration at IZ GUARD AUTO CENTRE. This plan will not cover if accident happen, flood, fire, this plan will cover if something happens while riding breakdown because of mechanical part.

What is a used motorcycle warranty?

A used motorcycle warranty is a written guarantee covering a list of mechanical parts against sudden failure. It’s designed to pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame. Modern motorcycles contain thousands of complex moving components - and when something goes wrong, you could be left facing escalating repair bills.

P-Hailing motorcycle warranty cover?

This programs absolutely suitable cover for P-Hailing industry motorcycle warranty is a written guarantee covering a list of mechanical sudden failure. It’s designed for we to help existing peace of mind user P-Hailing to help them pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame.Modern motorcycles contain thousands of complex moving components - and when something goes wrong, you could be left facing escalating repair bills.

Cancellation Policy

Only the standard components by the manufacturer are covered.

Contact Us Today!

Office Address

If you prefer to meet us in person, feel free to visit our office! Our team is available to discuss our services, answer your questions face to face.

WhatsApp Us

Need quick assistance or have a question? Reach out to us on WhatsApp! Our team is ready to assist you with all your inquiries and service needs.

Email Us

Have a question or need support? Feel free to email us! Our team is always ready to assist you with any inquiries or concerns. Contact us now.

izguardautocentre@yahoo.com

Get Your Free Quotation Here!

Take advantage of our no-obligation, free quotation service. Simply fill out the form, and we’ll provide you with a detailed, personalized quote tailored to your needs. Whether you’re looking for an estimate on repairs, services, or products, our team is ready to assist you every step of the way.

Get Your Free Quotation for Extended Warranty

Additional Claim Conditions

How to Contact HQ for a Claim?

In case of a breakdown or mechanical issue, follow these steps to file a claim:

Report the Issue – Contact our HQ via WhatsApp. Provide your warranty details and a description of the problem.

Submit Required Documents – Send the following documents for verification:

Warranty certificate or policy number or vehicle number

Service records (must follow routine maintenance schedule)

Breakdown report quotation from any open concept workshop

Claim AssessmentOur team will review your claim within 1-3 working days and provide further instructions.

Approval & Repair Process – If approved, you can proceed with repairs at open concept workshop. We will cover costs up to your claim limit.

No Claims Allowed During Cooling Period

3-month cooling period applies before any claim can be made.

Emergency breakdowns within the cooling period are not covered.

Fraud Prevention Terms & Conditions

If a claim is found to be fraudulent, including misrepresentation of vehicle damage, falsified invoices, or unauthorized repairs, the warranty will be immediately terminated. The customer and involved parties’ workshop may be subject to legal action and blacklisting from future services.

Fraudulent Claims Clause

If a customer submits false information, modifies invoices, or attempts fake repairs, their warranty will be void Fraud Prevention Terms & Conditions

Fraudulent Claims Policy

If a claim is found to be fraudulent, including misrepresentation of vehicle damage, falsified invoices, or unauthorized repairs, the warranty will be immediately terminated. The customer and involved parties may be subject to legal action and blacklisting from future services.

Workshop Verification Policy

All repairs must be conducted at any legitimate workshop of the customer’s choice. To ensure legitimacy:

  • The workshop must submit an official inspection report & invoice.
  • The damaged parts must be surrendered to prevent resale or fraudulent claims.
  • Any workshop involved in fraudulent claims will be permanently blacklisted.
  • After repairs are completed, the replaced warranty parts will be covered under the workshop’s own warranty, not the extended warranty provider.
  • We act only as a facilitator for workshops to claim and as a provider for owners to pay directly at the workshop.

Workshop Verification Policy

Claims for pre-existing vehicle damage will be automatically rejected. Customers must disclose all past repairs and issues before purchasing a warranty.

Blacklisting Policy

Customers or workshops caught committing fraud will be permanently blacklisted and banned from future warranty purchases or claims.

Legal Action Clause

Fraudulent claims may result in legal prosecution under applicable laws. We reserve the right to take action against any individual or entity attempting to defraud the warranty program.

Random Audit & Inspection

We reserve the right to randomly inspect vehicle repairs and workshop activities. High-value claims will be subject to additional verification steps, including physical inspections by our appointed technicians.

No Unauthorized Third-Party Involvement

Claims must be processed through our approved claim system. Any repairs done without proper documentation will not be covered under the warranty.

By purchasing our extended warranty, the customer agrees to comply with the above terms and conditions. Failure to adhere to these policies will result in immediate termination of coverage.

Fraud Detection & Prevention

Require photo evidence before and after repairs.
Request service history before approving a claim.

Workshop Verification Process

Approve only trusted workshops (partnership agreements).
Require detailed repair reports & invoice breakdowns before payment.
Random audit inspections for high-value claims. 

Require photo evidence before and after repairs.            Request service history before approving a claim.

No Duplicate Claims

Customers cannot claim for the same repair twice in a single warranty year.

If the issue reoccurs, they must show proof of prior repair.

Wear & Tear Exclusions

No coverage for:

  • Tires, brake pads, clutch plates
  • Belts, hoses, spark plugs, air filters
  • Any components classified as wear & tear

 

Only a part that shows on schedule package only are covered.

Clear Service & Payment Compliance

Road tax & insurance must be active at the time of claim.

Missed routine maintenance = claim rejected.